At Pasra, our customers’ satisfaction is our highest priority. Thus, we offer a generous 14-day exchange policy. If, for some reason, you were not satisfied with your purchase, then we are here to help.

Just note that, due to the way our business functions, we are not able to offer refunds. Instead, we would be glad to present you with replacement options.

Additionally, to initiate a return, you will be responsible for any potential transportation fees.

For any questions or clarifications, please contact us at info@pixieflames.com . We are here to ensure that your experience with Pasra will be pleasant and satisfying!